Luxury hotels demand a higher level of communication


As one of the world's top luxury hotel brands, Bulgari Dubai is committed to providing guests with a seamless, efficient and personalized service experience.


In the daily operation of the hotel, multiple positions such as the front desk, security, guest rooms, and technical maintenance teams need to communicate and collaborate quickly and reliably to ensure timely and responsive service. That's why MT100 was the obvious choice.

Customer Profile
Challenges

I. Traditional radios are large and inconvenient for employees to carry, especially service staff who need to wear professional clothes or dresses.


II. Difficulty in indoor positioning, no accurate GPS support for the device, affecting dispatching efficiency.


III. Limited sound quality, unclear communication in noisy environment.


IV. Complex operation and single function, difficult to adapt to the trend of digital operation of the hotel.

Telox Solutions

I. Palm-sized design fits easily in pockets or uniforms, keeping appearances neat and allowing quick one-button communication during busy service tasks.


II. Featuring a 1.77" color screen and Channel Toggle Switch for intuitive use and fast switching.


III. 3W speaker ensures clear audio even in noisy hotel back areas.


IV. IP54-rated for reliable use in yachts, spas, and more.


V. Android-based for custom apps and future expansion.

Benefits
MT100 improves communication efficiency, customer satisfaction, collaboration and security, and is designed to meet luxury standards as part of the service experience, optimizing Bulgari's operations and reinforcing Telox brand.