Kwong Wah Hospital, a major public hospital serving the Kowloon West region, operates under intense, high-pressure conditions. With over 150 security personnel managing emergency zones that can reach noise levels of 85dB, the hospital faced growing challenges in maintaining safety, responding rapidly to incidents, and ensuring efficient communication between medical and security teams.
Telox TE590P Rugged Android Device was deployed as the hospital’s next-generation communication tool, enabling secure, efficient, and clear coordination across all teams.
I. High Noise Environments: Traditional radios struggled to deliver clear audio in emergency wards where ambient noise exceeded 85dB.
II. Slow Incident Response: Security staff lacked efficient tools for instant alerts and location sharing during emergencies.
III. Limited Durability: Conventional communication devices were prone to damage from daily wear, impacting reliability during critical operations.
IV. Complex Coordination: Managing over 150 security members across multiple hospital zones required real-time, encrypted communication and visual monitoring.
I. High-Power Radio-Grade Speaker: Delivered crisp, loud audio that cut through 90dB hospital noise levels, ensuring vital messages were heard instantly.
II. Ultra-Pure Noise Cancellation System: AI-enhanced audio processing filtered background noise, optimizing clarity in emergency zones.
III. 3.5-inch True Color IPS Screen: Provided intuitive access to messages, video feeds, and real-time monitoring of security units.
IV. 13MP PDAF Rear Camera with Flash & 2MP Front Camera: Enabled photo and video capture for incident reporting and remote assessment.
V. IP68 Rugged Protection: Waterproof, dustproof, and drop-resistant, built to withstand intensive hospital environments.
VI. PE+2.0 Fast Charging & Long Battery Life: Ensured 24/7 readiness for long shifts and emergency response.
